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Best Practices Case Study

Push notifications tip the scale when promoting content

Push notifications are an excellent way to communicate a specific piece of information to your fans. And some brands are taking full advantage of our push notification system to deliver content. Users have the choice to either opt-in or out of receiving push notifications, so brands must implement best practices to draw in subscribers.

The John Lennon Educational Tour Bus app relies on push notifications to increase fan engagement in the app. Part scavenger hunt, part giveaway- during tours, they schedule pushes to attendees of that particular venue.

Taylor Swift uses push notifications to promote important content, like new music singles or videos.

Robbie Williams’ app utilizes the geo-targeting function of our push notification system to send targeted notifications to users. The push below was sent to a target user base in a 100 mile radius.

Push notifications can link to in-app content or external content.

The Dallas Mavericks love to use push notifications to remind fans of special events or to throw giveaways.

This push was sent to a targeted audience using the Map option.

The Miami Dolphins throw day-of giveaways to targeted audiences:

To Wrap Up

Contact all your fans, or a targeted group within a geo-tagged radius of a zip code, to send notifications about your shows and other marketing campaigns. On the iPhone, fans will see your message even if your app isn’t currently open (like a text message).

Android handles it a little differently, which is actually a “pull” service. This means the message may take a few minutes to come through, and appears as a notification in the top status bar.

One word of caution, be sure you don’t overuse this feature. You don’t want your fans getting annoyed by too many messages and disabling the feature. But when you have important updates to relay, then push notifications are very effective.

Categories
Best Practices Case Study

The Dallas Mavericks Slam Dunk with Their Official App

The NBA champions of 2011 deserve the best of the best. Ranked by Forbes Magazine as the fourth-most valuable basketball franchise in the US, “The Time is Now” for the Dallas Mavericks to dominate the court once again. But that’s not the only thing they’re eyeing- the Mavericks are setting to take over the sports app world as well with their official app powered by Mobile Roadie. And by choosing the best of the best when it comes to mobile app platforms, app domination doesn’t seem too far off.

A year ago, the Dallas Mavericks released their official app for iOS and Android, announcing it as part of their “official social network”. After being live for ten months and accruing an impressive number of installs, the Mavericks decided to kick their mobile presence into high gear by updating their app to Pro with a beautiful custom theme. In November 2011, the Mavericks announced the re-release on their website, Facebook, and Twitter.

The app experienced a boost in downloads the following month when the NBA 2011-2012 season officially started.

Mav fans a.k.a. MFFL (Mav Fans for Life) can get the latest news, listen to Mavs Radio, view videos & photos, check for upcoming matches, shop for Mav Gear, and snap fun pictures directly in the app with Photocards. The Mavericks team created 9 custom photoframes for fans to choose from.

And that’s not all! The Mavericks are holding contests and giveaways exclusively on the app using push notifications. Push notifications make planning and implementing giveaways a breeze.

The Mavericks recently pushed out a contest giving away tickets to a match happening the same day. All fans had to do to enter was to post on the Fan Wall why they deserved to go. With Advanced Push Notifications, the Dallas Mavericks team could view in their CMS how many users took action in the CMS.

Fans were eager to share why they thought they deserved to win tickets. The entries couldn’t come any quicker; the Fan Wall was filled with tens of dozens of posts by MFFLs who wanted to win.

After one hour of the contest being live, a winner was chosen and announced on a second push notification.

Below is Puttinit Inyaface’s winning entry:

The Mavs also used push notifications to roll out QR code promotions utilizing the app’s built-in QR Code Scanner. Last year, the Mavs gave away game tickets to the first person who scanned a hidden QR code on their website www.mavs.com.

App-exclusive contests keep app users engaged, promote app activity, and increase downloads. The Dallas Mavericks have also been active in promoting their app by uploading new content and finding new ways to engage fans.

Become a MFFL and a “Roadie” by downloading the official Dallas Mavericks mobile app at http://road.ie/dallas-mavs